How do you define good service? Get some answers….. It is impossible to offer great service without great skills. Why are great skills important in providing great customer service? See Neil’s video and notes below. Great agents anticipate the customer’s needs and work to fulfill them before the client asks for them. This includes: Prompt [...]
Tag Archives: Neil Schwartz
Mike Ferry One on One Retreat 2012 Notes
Here are out notes, hope you find them helpful. What was the main point you got out of the event? Email me and let me know, or comment below. Day 1 Part 1 Customer Service / Past Client System Overview Until you understand the value of your past clients you wont list in high volume [...]
The Mike Ferry Organization Blog
Mike Ferry – How to Choose the Right Real Estate Sales Coaching and Training Company I received a copy of a message from our client Bill Gross to his boss, Neil Schwartz at Century 21 Masters. It was interesting because Bill is a fanatical prospector and recruiter for Neil’s company, and on top of that [...]
How to Create a Schedule
Do you ever wonder why it is that some people achieve more success than others with the same 24 hours that you have? The answer is…….. scheduling. – Powerful agents create a schedule and commit themselves to creating higher outcomes on a daily basis. – In order to control your business and your life, you [...]
Powerful Thoughts
Filling yourself with positive thoughts on a daily basis provides you with the fuel needed to have a spectacular day.
